Product safety

Our commitment is to provide you with products that have been thoroughly tested and meet the highest safety standards. ELAN manufactures all its products in compliance with product safety legislation and regulations, which means that our products are safe to use. We are aware of our responsibility as a manufacturer and we closely monitor all stages of production to ensure top quality and safety for our users.

The General Product Safety Regulation (GPSR) (EU) 2023/988 aims to ensure a high level of product safety for consumers. It sets out the essential requirements that manufacturers and their products must meet in order to be sold on the EU market. Manufacturers must, among other things, provide safety information on their products and a contact point for consumer safety questions.

Manufacturer and product safety contact

Elan, d.o.o.
Begunje na Gorenjskem 1
SI-4275 Begunje na Gorenjskem
Slovenia
info@elan.si

Safety instructions and product documentation

Safety instructions, user manuals and available declarations of conformity for individual product groups can be found on our Manuals & Documentation page. Please consult the information relevant to your product before use.

To report a potential product safety issue, please use the dedicated form below rather than the general contact address.